Frequently Asked Questions
The best way to book is to visit our Contact page and send us an enquiry with your preferred class and date. You can also call us directly. We will get back to you promptly to confirm your spot and arrange payment.
Absolutely! Our 'Pottery for Beginners' class is designed specifically for those with no prior experience. Our instructors provide step-by-step guidance in a supportive and relaxing environment. Our Knitting Masterclass is best suited for those with some basic knowledge, but we welcome enthusiastic beginners!
The class fee covers everything you need: expert instruction, all materials (clay, glazes, or luxury yarn), use of our tools and equipment, and the firing/finishing of your pottery pieces. Complimentary tea, coffee, and light refreshments are also provided.
Yes, of course! After you create your pieces, we handle the two-stage firing and glazing process. This takes approximately 3-4 weeks. We will notify you by email as soon as your finished treasures are ready for collection from our studio.
We recommend wearing comfortable clothes that you don't mind getting a little clay on. While we provide aprons, creativity can sometimes be messy! It's also a good idea to have shorter fingernails for the best experience on the pottery wheel.
Not at all. We pride ourselves on providing a curated selection of luxurious, high-quality yarns and premium knitting needles for you to use during the workshop. All materials are included in the price.
We offer a full refund for cancellations made at least 6 days before the class. For cancellations made within 6 days, we are happy to offer a credit to reschedule for a future date. Please contact us directly to manage your booking.
Yes, we do! A Kiln & Knot workshop is a wonderful gift for a creative friend or loved one. Please get in touch via our Contact page, and we can arrange a beautifully presented gift voucher for the class of your choice.
Yes! You can book a spot for a friend during registration. Group bookings may require prior notice to ensure enough materials are available.
Absolutely. All necessary tools and materials are provided, including clay, glazes, yarn, and knitting needles. Just bring yourself and your creativity!
If you miss a class, you may reschedule depending on availability. Please contact us as soon as possible to organise a makeup session.
Our pottery classes are suitable for ages 8 and up. Knitting classes are generally for teens and adults unless otherwise specified.
Yes! We sell select clays, glazes, and yarns used in our workshops. Please ask the instructor at the end of class or visit our studio store.
Yes, private lessons are available upon request. Contact us to schedule a one-on-one session tailored to your skill level and interests.
Please arrive at least 10–15 minutes early to set up and get comfortable before the class starts. This ensures a smooth and enjoyable experience.
Yes, we offer gift vouchers that can be used for any class or workshop. They are perfect for birthdays, holidays, or special occasions.
Student accounts are to be provided on request after completing a session with us. Please notify our teachers and they would send it over to you right away!